Refund and Cancellation Policy
1. Overview
The Nifty Humals Dance Game is committed to providing a seamless gaming experience for our players. We aim to maintain a fair and transparent policy regarding purchases, refunds, and cancellations. Please read this policy carefully before making any in-app purchases or engaging with our services.
2. In-App Purchases
All in-app purchases, including but not limited to coins, tokens, and other virtual goods, are final and non-refundable. By completing an in-app purchase, you acknowledge and agree to the terms of this refund and cancellation policy. Please review your purchase carefully before completing any transactions.
3. Refunds
Refund requests will only be considered in the following circumstances:
- Unauthorized Transactions: If you believe that an unauthorized or accidental purchase has been made, please contact us within 48 hours of the transaction. Unauthorized transactions reported beyond 48 hours may not be eligible for a refund.
- Technical Issues: In the event that a technical error prevents you from accessing purchased content or functionality, you may request a refund. We may require supporting documentation or evidence to process the refund.
4. Refund Process
To initiate a refund request, please contact our support team at support@niftyhumals.com with the following details:
- Your full name
- Transaction ID or proof of purchase
- Description of the issue and reason for requesting a refund
Our support team will review your request and respond within 3-5 business days. Refunds, if approved, may take up to 10 business days to reflect on your payment method.
5. Cancellations
Subscription cancellations can be made at any time but will only take effect at the end of the current billing cycle. No partial refunds are provided for canceled subscriptions. To cancel your subscription, please follow the instructions within your account settings or contact our support team.
6. Changes to Policy
We reserve the right to amend or modify this Refund and Cancellation Policy at any time without prior notice. Changes will be posted on this page, and your continued use of the Nifty Humals Dance Game constitutes acceptance of any updated terms.
For any questions regarding this policy, please contact us at support@niftyhumals.com.
